Customer Analytics
Significantly improve safety and reduce theft in retail
ANPR solutions can significantly improve safety and reduce theft in retail, such as drive-offs in self-service gas stations. Our products also help to assess efficiency and increase productivity with automatic reporting, including number of customers per day, per hour, and time spent on-site statistics. Finally, we help businesses to build customer loyalty by immediately recognizing existing customers, and informing the staff in advance of their arrival. Happy customers are much more likely to come back and buy again.
Seamless and Efficient Entry
ANPRonline software can be used to recognize regular customers and automatically allow them to enter premises, such as car parks or gated communities, without the need for them to stop and show identification. This can save time and improve the overall customer experience.
Personalization
By using ANPRonline software, businesses can personalize the customer experience. The technology can be used to recognize customers and provide them with tailored services or products.
Enhanced Security
ANPRonline software can be used to enhance security measures, such as identifying suspicious vehicles or preventing unauthorized access to restricted areas. This can improve the safety of customers and employees.
Data Collection
ANPR technology can collect valuable data on customer behaviour, such as their arrival and departure times, frequency of visits, and preferred parking locations. This data can be used to improve business operations, such as optimizing staffing levels and opening hours.
Cost Savings
ANPR technology can reduce the need for manual monitoring and surveillance, resulting in cost savings for businesses. For example, businesses can use ANPR technology to automatically manage car parks, reducing the need for parking attendants.
Improved Traffic Flow
ANPRonline software can be used to monitor and manage traffic flow, reducing congestion and improving the overall customer experience.
An example of Customer Analytics with ANPRonline
Here is how ANPRonline helped a logistics operator to streamline efficiency and reduce expenses:
Problem
Logistics centres had contractual obligation to ensure timely turnaround of heavy vehicle loading
Slow turnaround added to driver fatigue and increased costs
Previously plates were manually noted with a high error margin
Detailed information of vehicle time spent on-site was slow and laborious
Solution
An ANPR system was used to cover multiple transit points for different entrances and loading bays. The inclusion of a powerful back-end analytics automatically extracted and recorded all vehicle time spent in each area to offer analysis options.
Result
Full management reporting on vehicle onsite dwell time broken down by area
Compliance easily managed with clear evidentiary data
Easy identification of all vehicles currently on-site
Significant reduction in costs from over-billing by trucking companies claiming slow turnarounds